Belvedere Privacy Policy

Last Updated: July 10, 2026

This Privacy Policy describes how Belvedere Property Management LLC(“Belvedere,” “we,” or “us”) collects, uses, and discloses your personal information both offline and on the websites and services where this Privacy Policy appears or is referenced.

By accessing Belvedere’s website or service from which this Privacy Policy is referenced, you confirm that you have read, understand, and acknowledge the terms of this Privacy Policy.

How we collect your personal information

Belvedere (and the vendors and other parties we use to perform services on our behalf, including, for example, property managers and service providers) collect, receive, and use several categories of personal information about you depending on the nature of your interactions with us.

We collect Contact Information and Other Identifiers. For example, we may collect your name, email address, account username and password, government-issued ID (including, for example, driver’s license and passport), social media account handles, phone number, date of birth, and mailing address. As part of our check-in process, for example, we might also collect information from your driver’s license, photos, or other identification documents you provide.

We collect Commercial, Customer Records, and Preference Information. For example, we may collect information about your preferences, signatures, and your other transactions and preferences.

We collect Demographic Information. We may collect information like your ethnicity, sex, gender, birthdate, age, language spoken, and disability.

We collect Audio/Visual/Thermal Information. For example, when you visit certain properties, we may capture or collect photographs and record audio and video at the property or a parking garage, lot, or facility (including through the use of CCTV cameras and other technologies). We may provide such recordings and information to governmental authorities, including, without limitation, law enforcement and public health officials, including for safety and security purposes. We may also record audio during customer service calls.

We develop Inferences. Using the other pieces of personal information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

We collect Information You Submit, Provide, or Post. For example, we collect feedback and any other information you provide when you contact us. We and our vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.

Some of the information we collect may be considered sensitive information in certain jurisdictions, including, for example, username and password; precise geolocation data; certain demographic information like race and ethnicity; government issued ID number; and biometric identifiers used for access purposes.

How we use personal information

We use the above-referenced categories of personal information for the purposes set forth below. We (and the vendors and other parties we use to perform services on our behalf) may use automated, machine learning, and artificial intelligence technologies in furtherance of certain uses of personal information.

We use information to provide our services. For example, we use information in connection with the management, operation, leasing, acquisition, and divestiture of real estate holdings, developments, and properties. We also use information to fulfill your requests and provide you with services.

We use information to provide support and to respond to your requests or questions. We use information to contact you in response to your feedback or other matters related to our relationship with you (such as about this Privacy Policy).

We use information to test, develop, analyze, improve, and provide our business and services. For example, we may use your information to make our website, services, and properties better. We might use your information to customize your experience with us and to conduct research and analysis.

We use information to comply with our obligations, administer our website and services, and for property management or internal operations. For example, we use personal information to administer the website, such as troubleshooting, data analysis, and testing. We also use personal information when onboarding and interacting with vendors.

We use information for security, safety, compliance, and due diligence purposes. For example, we may use personal information to protect our company, properties, business partners and their respective personnel. We may also use personal information to protect our website or services, as well as to detect and investigate activities that may be fraudulent, or otherwise illegal or prohibited (such as cybersecurity events). We may use information in connection with physical access control.

We collect personal information about you from various sources

We and our vendors collect personal information about you from various sources, directly and indirectly, including from the following sources:

We collect personal information directly from you. For example, we collect information if you register to access the wireless network at our properties, enter into an agreement, contact us, or sign up for our text and other messages. When you visit certain properties, we may collect video or image information about you using cameras and sensors.

We receive personal information from vendors. For example, vendors that host or maintain our websites and apps or send emails for us may give us information. Our analytics providers may also provide us with information.

We receive information about you from other sources. Other parties may give us personal information about you. These other parties might include business partners that give us information they have collected either directly or indirectly from you.

We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from another party with information we already have. We may also aggregate your information with other individuals’ information to understand preferences and trends over time.

We share your personal information with other parties

We may share each category of personal information with Belvedere’s Affiliates. We share personal information for all purposes described in this Privacy Policy.

We share your personal information with vendors and service providers who perform services on our behalf. We may share personal information with vendors who assist us with the uses of personal information described in this Privacy Policy. This may include vendors who send emails for us, help us manage and operate our website, develop, enhance, or improve our content and services, manage our properties, provide analytics and search engine support, investigate and prevent data incidents, provide physical and digital security services, and audit our business and financial statements. Personal information received by vendors and service providers may also be subject to their privacy policies.

We will share your personal information for safety and security purposes, if we think we have to in order to comply with the law, or to protect ourselves, our properties, and others. We may share any or all personal information to respond to a court order or subpoena. We may also share any or all personal information if a government agency or investigatory body requests it. We might share your personal information in order to enforce our agreements and to protect our rights and/or the rights of others. We might share your personal information when we are investigating a potential incident or fraud.

We may share your personal information for our business needs. We may also use and disclose personal information to a third party for the purpose of management and administration of Belvedere’s business.

We may share personal information for other reasons we may describe to you from time to time or as permitted or required by law.

Collection of Non-Identifying Data

We may also collect data that does not directly identify you (“Other Data”). To the extent Other Data reveal your specific identity or is combined with personal information, we will treat Other Data as personal information.

Other Data includes:
System Data: When you use both desktop and mobile devices to access our website, we may collect certain data through your browser or automatically through your device, such as your computer type, screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version.

IP Address: We may also identify your IP address, a number that is assigned to the device that you are using by your Internet Service Provider (ISP). An IP address is identified and logged automatically in our server log files when a user accesses our website, along with the time of the visit and the pages that were visited. We use IP addresses to calculate usage levels, diagnose server problems and administer our online assets.

Location-Based Services: With your consent, we may collect the precise geolocation of your device by using satellite, cell phone tower, Wi-Fi signals, or other technologies. We will collect this data if you opt-in to enable location-related capabilities on your device, such as to show maps.

Cookies and Similar Technologies on our Website:
When you visit our website at www.belvedere.com from a desktop or mobile device, we may collect and use cookies or other to measure how you interact with our website; and to maintain your preferences. We do this primarily through cookies, which are pieces of data stored directly on the computer or mobile device that you are using. We currently respond to browser do-not-track signals.

We use five different types of cookies:

Strictly Necessary Cookies: These cookies are necessary to enable the basic features of our website, such as providing a secure log-in.
Functionality Cookies: These cookies allow our website to remember your site preferences and choices you make on the site. We also use functionality cookies to facilitate navigation, to display content, and to personalize your experience.
Performance Cookies: Performance cookies help us improve our website by collecting and reporting information on how you use it.
Targeting Cookies: These cookies track your online activities and browsing across different websites.

Cookie Choices

When you access our website at www.belvedere.com, you will have the opportunity to opt-in or opt-out of receiving different types of cookies on your device. Cookies will remain on your device [through 2027].You will also have the opportunity to opt-in to receiving marketing communications about the property you are visiting and other affiliated properties.

If you do not accept any cookies or reject strictly necessary cookies, we will not be able to recognize your computer, and you will need to log in every time you visit. You will not receive advertising or other offers from us that are relevant to your interests.

There are several ways to manage cookies:
Browser settings: You can opt out of cookies on your Internet browser.
Third-Party Analytics: We collect data through third-party services and products, including Google Analytics, Meta Pixel, Cloudflare and Bugherd, which use cookies and technologies to collect and analyze data about the use of our website and social media accounts. These services also collect data regarding the use of other websites, apps, and online resources.

California Privacy Rights

If you are a California Customer, you may also request the following information:

The categories of personal information we collected about you and the categories of sources from which we collected such personal information;
The business purpose for collecting, selling, or sharing personal information about you (if applicable);
The types of personal information about you that we sold or shared and the types of third parties to whom we sold or shared such personal information (if applicable);
The types of Personal Data about you that we disclosed for a business purpose and the categories of service providers or contractors to whom we disclosed such personal information; and
The types of third parties to whom we disclosed personal information about you (if applicable).

California Shine the Light Requests

If you are a California Customer and have provided personal information to us, you may also request, once per calendar year, information about our disclosure of your personal information to third parties, for those third parties’ own business purposes. Such requests should be submitted to us at privacy@belvedere.com.

Appeal

You may request to appeal our refusal to take action on any request with respect to your personal information within a reasonable period of time after you have received a notice that we have refused your request.

Minors

We do not knowingly solicit or collect personal information from minors under the age of eighteen (18) without parental consent. We request that minors do not provide personal information. We do not knowingly solicit or collect personal information from minors under the age of eighteen (18) without parental consent.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information; however no data transmission or storage system can be guaranteed to be completely secure. If you have reason to believe that your interactions with us are no longer secure, please notify us immediately.

Retention

We retain personal information for as long as needed or permitted in light of the purpose for which it was collected. The criteria used to determine our retention periods and policies include:

The length of time we have an ongoing relationship with you;
Whether there is a legal obligation to which we are bound; and
Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation, or regulatory investigations).

Changes to this Privacy Policy

We may change or update this Privacy Policy from time to time. Revisions to this Privacy Policy will appear on this page with a new “Last Updated” date.